Best Rate Guarantee

Look no further—if you find a lower rate on any other website, we will beat it!

Biltmore Hotel guarantees that every hotel reservation booked through the www.BiltmoreHotel.com website is guaranteed to have the lowest rate publicly available on the Internet.

If you find a rate for our property on another website lower than the best available Internet rate on the www.BiltmoreHotel.com, for the same room type and dates, and rate payment requirements (e.g. full prepayment requirement) and restrictions, we will not only match the lower rate you have found, but will also reward you for bringing it to our attention!

You must do the following to claim our Best Internet Rate Guarantee:

  1. Contact Biltmore Hotel within 24 hours of booking your room by phone at 1-800-727-1926 or by completing the required information in the Best Internet Rate Guarantee Claim Form.
  2. Upon its verification of your claim, Biltmore Hotel will honor that rate for the nights for which the lower rate was found, plus give you a 10% discount for every night for which the lower rate was found.
  3. Rooms on the other website must be publicly available and bookable on the Internet at the time of verification. Not applicable to bookings of 10 rooms or more.